Your Privacy Matters
At ChessDate, we believe your personal information should be as protected as your king in chess. This policy explains how we collect, use, and safeguard your data to help you find love while maintaining your privacy and security.
Last updated: December 15, 2024
Information We Collect
When you create a ChessDate account, we collect basic information like your name, email address, age, and location to help you connect with compatible chess players in your area.
We collect your chess-related information including your rating, preferred playing style, favorite openings, and game history to improve our matching algorithm.
Profile information you choose to share such as photos, bio, relationship preferences, and interests helps other members get to know you better.
We automatically collect technical information like your device type, browser, and usage patterns to improve our platform's performance and security.
How We Use Your Information
Our primary goal is to help you find meaningful connections. We use your chess skills, preferences, and profile information to suggest compatible matches through our proprietary algorithm.
We analyze your interaction patterns to continuously improve our matching system and recommend better potential partners over time.
Your information helps us maintain a safe community by detecting suspicious behavior, preventing fraud, and ensuring all members follow our guidelines.
We may send you notifications about new matches, messages, and platform updates, but you can control these preferences in your account settings.
Information We Share
We never sell your personal information to third parties. Your privacy is not for sale, and we're committed to keeping your data secure.
Other ChessDate members can see your public profile information (photos, bio, chess rating) when you're suggested as a match or when you interact with them.
We may share anonymized, aggregated data for research purposes to improve online dating and chess community insights, but this never includes personally identifiable information.
In rare cases, we may be required to share information to comply with legal obligations or to protect the safety of our users and platform.
Data Security & Storage
We use industry-standard encryption to protect your data both in transit and at rest. All sensitive information is encrypted using AES-256 encryption.
Our servers are hosted in secure data centers with 24/7 monitoring, multiple backups, and strict access controls to prevent unauthorized access.
We regularly conduct security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.
Your payment information is processed through PCI-compliant payment processors and is never stored on our servers.
Your Privacy Rights
You can access, update, or delete your personal information at any time through your account settings or by contacting our support team.
You have the right to download all your data in a portable format if you decide to leave ChessDate or want to back up your information.
You can control who sees your profile, limit certain data processing activities, and opt out of non-essential communications.
If you're in the EU, you have additional rights under GDPR including the right to data portability, right to be forgotten, and right to lodge complaints with supervisory authorities.
Cookies & Tracking
We use essential cookies to keep you logged in and ensure the platform functions properly. These cannot be disabled without affecting your experience.
Analytics cookies help us understand how you use ChessDate so we can improve features and fix issues. You can opt out of these in your browser settings.
We do not use tracking cookies for advertising purposes or share your browsing data with advertising networks.
Third-party services like our chat system and payment processor may set their own cookies, which are governed by their respective privacy policies.
Account Deletion
You can delete your ChessDate account at any time through your account settings. This will remove your profile from being shown to other users immediately.
When you delete your account, we remove your personal information within 30 days, though some data may be retained longer for legal and safety reasons.
Even after deletion, we may keep anonymized data for research and improvement purposes, but this cannot be linked back to your identity.
If you change your mind, you can reactivate your account within 30 days of deletion with all your data intact.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We'll always notify you of significant changes.
When we make updates, we'll post the new policy on this page and update the 'Last Updated' date at the top of the document.
For major changes that affect how we handle your data, we'll send you an email notification and may require you to review and accept the updated terms.
We encourage you to review this policy periodically to stay informed about how we protect your privacy and handle your information.
Questions About Your Privacy?
Our privacy team is here to help. If you have any questions about this policy, want to exercise your privacy rights, or need help with your account, don't hesitate to reach out.
Email Us
privacy@chessdate.io
Usually respond within 24 hours
Live Chat
Available in-app
Monday-Friday, 9 AM - 6 PM PST
Data Requests
Download your data
Available in account settings
For legal requests or law enforcement inquiries, please contact: legal@chessdate.io