Get in Touch
Whether you need technical support, have feedback, or just want to say hi, we'd love to hear from you. Choose the method that works best for you.
Live Chat
Get instant help from our support team. Perfect for quick questions and technical issues.
Available in-app
Monday-Friday, 9 AM - 6 PM PST
Email Support
Send us detailed questions and we'll get back to you with comprehensive answers.
support@chessdate.io
Usually respond within 24 hours
Social Media
Follow us for updates, tips, and community highlights. DM us for quick questions.
@ChessDate
Twitter, Instagram, TikTok
Business Inquiries
Partnerships, press inquiries, and business development opportunities.
business@chessdate.io
Monday-Friday, 9 AM - 5 PM PST
Privacy & Legal
Data requests, privacy concerns, and legal matters handled by our specialized team.
privacy@chessdate.io
Response within 48 hours
Careers
Want to join our team? We're always looking for passionate chess lovers and talented developers.
careers@chessdate.io
Open positions posted weekly
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us above.
How does ChessDate matching work?
Our AI analyzes your chess skill level, playing style, personality, and preferences to suggest compatible matches. We consider factors like rating range, favorite openings, location, and relationship goals.
Is ChessDate free to use?
Yes! Creating a profile, browsing matches, and playing casual games is completely free. We offer premium features for enhanced matching, unlimited games, and advanced communication tools.
Do I need to be good at chess to join?
Not at all! We welcome chess players of all skill levels, from complete beginners to grandmasters. Our community is supportive and focused on learning and connection.
How do you ensure user safety?
All profiles are verified, we have strict community guidelines, robust reporting systems, and 24/7 moderation. Your safety and privacy are our top priorities.
Can I delete my account anytime?
Absolutely. You can deactivate or permanently delete your account at any time through your settings. We'll remove your data within 30 days as outlined in our privacy policy.
Visit Our Office
Address
123 Chess Street, Suite 456
San Francisco, CA 94102
United States
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Drop-in Policy
Chess lovers welcome! We have a chess board in our lobby.
Please email ahead to ensure someone is available to meet.
Our Global Team
Product, Engineering, Design
European Operations, Community
Customer Success, Content, Moderation